WHY CHOOSE RED FIBER?
Simpleng WiFi
Pure Fiber Plans
No Lock-in
FREQUENTLY ASKED QUESTIONS
What is RED Fiber?
RED Fiber is the country's newest and most reliable broadband internet player, delivering services on an end-to-end fiber optic platform.
What services does RED Fiber offer?
Red Fiber offers Internet only plans with pure fiber internet and no lock-in.
What are the plans under Red Fiber?
These are the plans currently offered by Red Fiber:
Speeds up to | Monthly Fee |
100 Mbps | ₱1,000 |
300 Mbps | ₱1,400 |
500 Mbps | ₱1,900 |
Where can I avail of the plans?
Online - www.redfiber.com
Hotline - (02) 8256-2888
Email - customercare@redfiber.com
On-ground - Through authorized Red Fiber sales agents near you.
What are the requirements for applying for a RED Fiber plan?
Please prepare the following requirements:
Accomplished Red Fiber Subscriber Application Form (SAF)
At least 1 valid government-issued ID
Primary ID (1 ID is required) | Secondary |
SSS | Company ID |
UMID | BIR |
PRC License - Not Expired | Pag-Ibig/HDMF |
Driver's License - Not Expired | Barangay Certificate of Residency |
Passport - Not Expired | |
GSIS - For Gov't employees | |
Postal ID - Not Expired | |
National ID - If Available | |
Voter's ID (With Picture/Laminated/ with biometrics | |
Senior Citizen ID (With Photo) | |
Philhealth ID (With Photo) |
What areas do RED Fiber cover?
We are gradually rolling out our network service to more areas. Visit our website or Facebook page (https://www.facebook.com/redfiberph) regularly for updates.
Is there a lock-in period?
No, there is no lock-in. The new Red Fiber Plans are lock-in free, giving subscribers the freedom to enjoy fast, reliable internet.
Is there an installation fee when availing of the plans?
Yes, there is a one-time installation fee of ₱2,000 when you sign up for a RED Fiber plan.
Where to pay?
You can pay your bill through any accredited Red Fiber payment channel. You may check the list here.